Drugs

A look at how Britain is changing through the eyes of the police, fire and ambulance services, starting with 'party drugs' in Blackpool.

Children & Youth Crime

PC Chris Hardy responds to a call from a terrified family who've had a brick thrown through their window. Later, police are called out after tourists spot a woman performing sexual acts on teenagers under the Blackpool pier.

Relationships & Domestic Abuse

An episode looks at cases of domestic abuse, as well as two paramedics on the verge of marriage.

Payday & Bonfire Night

There is one night when everyone's up for a party: payday. Whether you work a 50-hour week or depend on state benefits, the day that money hits bank accounts across the UK signals the beginning of drink-fuelled celebrations, a time to forget your troubles and blow off some steam. For the call operators at Blackpool's emergency control centres hearing about our payday excesses is a weekly occurrence.

Mental Health

PC Dave Donafee is called out to a halloween party that's turned into a street fight and he comes face-to-face with on of his 'regular customers' who threatens to take on six policemen.

Women

Focusing on how women in our society are changing, whether it's putting themselves in harm's way as members of the emergency services, or the increasing number of women the 99 system is having to deal with.

Alcohol

Alcohol is fueling problems across the UK. Britain likes to drink and Blackpool is a magnet for stag and hen parties, with around 2000 clubs and bars. 'It's a mixture between a zoo and Jeremy Kyle's waiting room,' says Sergeant Dunne. 'We've practically turned into a nation of just drunkards really, haven't we?'.

Life or Death & Hoax Calls

The program features calls to the emergency services about a range of non-emergencies, from culinary injuries to broken light bulbs, as bizarre as they are diverse

Visitors

Following how Blackpool's emergency services deal with incidents involving people from outside the town. With 13 million visitors each year, Blackpool is Britain's most popular seaside resort.

Highlights & Interviews

What do the police, ambulance and fire staff really think about the jobs they do?

Transition to Adulthood

Alcohol

Mental Health

Life or Death

The Elderly

Babies

Call Handlers

The work of police and paramedics in Cheshire, following incidents from the moment a 999 call is made to the arrival of the frontline police and paramedics. In this episode, a 20-year-old girl has returned home after a night out, collapsed in front of her parents and stopped breathing, while one man calls the emergency services to say that a naked stranger his mother met at a punk gig has fallen down their stairs

Legal Highs

Neighbours

Mental Health

Exploring the complex issues surrounding the care of people with mental health problems in the UK and the increasing role that police and ambulance staff now have to play in supporting those who are affected.

Regular Callers & Repeat Offenders

The documentary focuses on the small but significant minority of people who are regular users of the emergency services. PC Billy Elliott visits a familiar address following complaints from neighbours about another disturbance - and one of the men ends up spending 24 hours in police custody, even requesting his favourite cell. DC Andy Knapman interviews a persistent shoplifter who has been arrested more than 50 times, while paramedics and police pay another visit to 50-year-old alcoholic Michaela

Immigrants & The Language Barrier

PC Greg Greaves calls for back-up in Crewe after two suspects shout claims of abuse and racism at him, and in Warrington, paramedic Becki arrives at the home of Marika, a Latvian woman who has been mugged in the street and left with a black eye. Meanwhile, PC Niaz Waddington and his colleagues keep a close eye on Saturday night revelers as the number of racially aggravated incidents dealt with by Cheshire Police on a typical weekend has doubled in the past five years

Money

A look at how both the haves and the have-nots are being affected by crime. In Crewe, PC Matt Ambrose is called to the home of an elderly woman who has had nearly £10,000 of her life savings stolen from her bank account.

Alcohol

With alcohol-related incidents in the UK costing the emergency services nearly £3 billion a year, this episode features people who risk ruining their own - and other people's - lives for the sake of a night out.

Teenagers & Youth Crime

Exploring the trails and tribulations of coming of age in 2016, and the challenges the emergency services face in dealing with people in the legal and social hinterland between childhood and adulthood.

Violent Crime

PCs Matt Ambrose and Mike Lowe are dispatched to a house in Crewe following reports of a man threatening his ex-partner with a gun. It's down to the PCs to find and lock the male up for the night, despite him resisting arrest.

Roads Policing

In Nantwich, PC Vicky Howell and PC Greg Greaves pull over a 31-year-old woman suspected of driving under the influence despite being only a couple of streets away from home. After blowing over double the legal limit, she is taken into custody.

Relationships & Domestic Abuse

PCs Bryony Hancock and Charlotte Wilson are called to a Saturday night lovers' tiff in Crewe before heading to help a woman who's been assaulted in her home by her partner.

Death

In Warrington, paramedics arrive at the home of a man having a suspected cardiac arrest. With CPR already in action and a defibrillator at close hand, he is given the best possible chance of survival.

Custody

This episode meets Cheshire's police custody staff, who deal with everyone from people accused of terrible crimes to others who see the cells as a welcome break from other challenges

Immigrants & Hate Crime

The mother of nine-year-old Taleah calls 999 to report that her daughter has been racially abused by two 11-year-olds while out playing. It's the first time that Taleah has ever heard the N-word.

Young Men

Over the last decade, incidents of violence perpetrated by young men have risen by 22%. This episode meets the police officers and paramedics in Wiltshire dealing with the consequences.

Drugs

Following criminalisation of once legal highs, crack and heroin are on the up and users and dealers are getting younger as organised gangs flood small local communities with drugs.

Vigilante Justice

This episode explores a troubling rise in domestic burglaries, from people caught stealing food to thieves targeting wealthy individuals. And a woman dials 999 when she hears someone in her house.

Burglary

In Swindon one burglar is caught red handed, stealing frozen food from someone's freezer. Food bank use in Wiltshire has tripled over the last two years; is increasing poverty driving an escalation in burglary?

Children & Parenting

Police are dispatched when a member of the public finds a four-year-old boy wandering alone in the street.

Sex Offences

Squaddies

Homelessness

Mental Health

The Elderly

Workplace Stress

Teenagers & Youth Crime

Dangerous Driving

This episode joins Wiltshire's police officers as they deal with young men driving dangerously and tackle the resurgence of joyriding, with some drivers as young as 14.

Mother & Son Relationships

This episode explores the impact of loneliness, as the emergency services deal with everyone from elderly people who need someone to talk to, to teenagers struggling with the pressures of social media.

Loneliness

The number of people living alone in the UK has doubled in 40 years to a greater number than at any time in our history. With no one else to talk to, people are relying more and more on 999.

Cannabis

Cameras go behind the scenes with Wilshire's emergency services to explore the rising use of strong cannabis, related crime, and the impact of suspected cannabis psychosis.

Accidents & Injuries

Joining the emergency services as they respond to accidents from car crashes to sports injuries and an ambulance crew are despatched to a rural area where a man has chopped through his foot with an axe while cutting firewood.

Ambulance Response Times

In the last five years, Wiltshire has experienced a 63 percent increase in offences committed by women. The police face extraordinary levels of violence as they deal with this female crime wave, including an attack on a single girl by a gang.

Emergency & Non-emergency Calls

Poverty

Exploring the link between poverty and rising crime when a 14 year old reports a break-in at her home where jewellery and watches have been stolen. Also, a shoplifter admits he has been driven to extreme measures in order to survive.

Violent Crime

Cameras focus on the work carried out by Wiltshire's police, paramedic, and fire services. Unarmed police officers are called to a Sunday league football match where a disgruntled player is brandishing an axe. In the early hours of Sunday morning, all available units are scrambled to assist an injured officer at a mass pub brawl.

Learning Disabilities

The police are called to assist a mother whose autistic son is attacking her. A man with Asperger's is brought in on suspicion of making hoax calls.

Criminal Families

Cameras focus on the five per cent of the UK's families who are collectively responsible for a staggering amount of the nation's crime – 50 per cent of criminal arrests. Police are dispatched to apprehend a drunk young man outside a nightclub. Some members of his family have amassed 193 arrests and 111 convictions between them.

Knife Crime & Murder

Wiltshire Police launch a murder investigation when two people are stabbed by a stranger. But all may not be as it seems, in a case that raises difficult questions about why people carry knives.

Relationships & Domestic Abuse

With the country increasingly politically and financially divided, a focus on the battle faced by Britain's most overstretched emergency service: the police.

Increased Demand

The work of police in Northamptonshire, where, with resources stretched to breaking point, officers are struggling to meet the increased demand on their services.

Officer Safety

Knife Crime

An inside look at how Britain is changing through the eyes of the police, fire and ambulance teams.

Roads Policing

In Northamptonshire, police are called out after a vicious attack on students. And two constables need back-up when attacked with a pool cue by a man who refuses to leave a pub.

Fathers & Young Men

With more and more boys growing up with negative or absent father figures, Northamptonshire police see young men stuck in cycles of violence or coerced into organised crime.

Hate Crime

There is a surge in the number of calls to Northampton police reporting verbal abuse on race, religion, sex or sexuality. The police are experiencing a surge in homophobic and transphobic abuse.

Women

In the past five years, Wiltshire has experienced a 63% increase in offences committed by women. The police try to deal with the female crime wave, as the number of women arrested for drugs offences has more than doubled.

High Streets & Nighttime Economy

The return of the documentary following the work of emergency services, with this edition focusing on the rising incidence of theft in Northamptonshire. PC Imogen Robinson chases a prolific shoplifter who has stolen a box of chocolate bars from a shop, while PC Ben Norris is dispatched to apprehend a suspected burglar who then carries out a rooftop protest.

Burglary & Theft

Northamptonshire police officers have their hands full tackling a prolific shoplifter, a burglar making a rooftop protest, a telephone scam, and what looks like a cyber break-in.

Violent Crime & Youth Crime

With resources stretched to breaking point for the police in Northamptonshire, a look at the increasingly violent behaviour of teenage boys, from acid attacks to stabbings.

Fear of Crime

On the front line with South Yorkshire Police as Covid begins. Officers assist two victims of domestic abuse and an elderly man home alone and under siege.

Sex Offences

South Yorkshire Police attend a suspected sexual assault outside a nightclub and a case of indecent exposure on the street. A man is arrested on suspicion of domestic rape.

Violent Crime & Youth Crime

A look at how young males can lead each other into criminality.

Episode 4

Early 2020, the start of COVID-19, and South Yorkshire Police face a surge in anxious calls and crimes, from folk fighting over loo rolls to domestic violence and substance abuse.

Revenge & Vigilante Justice

South Yorkshire Police reveal what happens when people seek revenge by street justice, from a supermarket brawl to taking a hammer on the rampage, as well as a hit-and-run as payback.

Time Wasters & The Vulnerable

A look at the challenges South Yorkshire Police face with time-wasting 999 calls and also with helping vulnerable people, including a confused lady who can't find her way home.

Alcohol & House Parties

Revealing the realities of policing home drinking. A family gathering spills into the street and gets out of control and elsewhere, an ambulance crew are in danger at a house party.

Children & Parenting

In South Yorkshire, a mother asks police to take her 15-year-old into custody as officers confront several painful cases of the fast-growing crime of child-on-parent abuse.

Housing

Northamptonshire police deal with the fallout from the hidden housing crisis of shared accommodation, from a row about unpaid rent to the suspected theft of someone's chicken Kiev.

The Night Shift

Emergency services in South Yorkshire face a difficult night, beginning with an aggressive drunk in Doncaster town centre who is assaulting a police officer. In Sheffield, PCs Bernice Gott and Rachel Brightmore are monitoring pub and club-goers from a public order van. But as the night wears on, the focus shifts from crimes committed on a whim to premeditated acts.

Drunk Women

Cases involving alcohol-related call-outs involving excessive drinking by women. Officers are alerted by a taxi driver to someone who has been drunk and asleep in a gutter, while PCs Brad Phillips and Mike Doggett attend the scene of a mid-evening car crash. Elsewhere, a disturbance in a pub spills out onto the streets, resulting in an arrest for assault and an entire family of young children being forced to go into custody by their mother.

Custody

Situations in Northamptonshire when people are taken into police custody. The rising number of first-time offenders in custody often leaving resources are stretched to breaking point, given that there are only 62 custody cells to cater for a population of 700,000 people. A 60-year-old drunk driver is brought in for her first offence, and detention officer Perry Chaplin has to deal with a detainee who has stripped naked.